How to Shoot your Nonprofit in the Foot

Roadblocker

Is this what's standing between you and your supporters?

I’m taking two friends to see a show at a local theatre this weekend.  They are both theatre fans who recently graduated so it seemed like a good gift.

While we have settled on a date and time, I do not have tickets.

I tried to get tickets.  I went to the website, cringed at the $4 per ticket “convenience” fee for ordering on-line or via the phone but attempted the on-line route anyway–the site was down.

According to the website, the box office was open that afternoon so I got in my car and drove downtown–only to be told the box office was not open–but I could come back that evening to get tickets. . . .

So now, I’m just crossing my fingers and hoping the show won’t be sold out and I can buy our tickets the night of the show.

The really crappy part

Unless you are me, this story is not sad because of the hour I spent trying (and failing) to get tickets. Continue reading